Account Deletion or Removal of Data.
Your data is always secure and available for you to control .
At Yallah Eats, we only collect the information we need to process your order. We share this data with the restaurant or delivery partner so they can prepare and deliver your food. You can update or delete your information yourself in the app. Just go to your account settings. If you have any questions, you can contact us via our contact page.
This Data Capture and Deletion Statement ("Statement") outlines the practices of Yallah Eats Ltd ("we," "us," or "our") regarding the collection and deletion of personal data through our Yallah Eats app ("App").
1. Data Capture
1.1 Types of Data Collected:
We may collect the following types of personal data from users of our App:
· Contact Information: Name, address, phone number, and email address.
· Account Information: Username, password, and preferences.
· Transaction Information: Order history, payment details, and delivery information.
· Device Information: IP address, device type, and operating system.
1.2 Purpose of Data Collection:
The data collected is used for the following purposes:
· Facilitating food orders and deliveries.
· Providing customer support.
· Improving and personalising the user experience.
· Complying with legal requirements.
1.3 Consent:
By using our App, users consent to the collection and processing of their personal data as described in this Statement.
2. Data Deletion
2.1 Retention Period:
We will retain personal data only for as long as necessary to fulfil the purposes outlined in section 1.2, or as required by applicable laws.
2.2 User Rights:
Users have the right to request access to, rectification, or erasure of their personal data. Requests can be made by contacting us via our contact page.
2.3 Automated Deletion:
Certain data may be automatically deleted from our systems after a defined retention period, unless required for legal or legitimate business purposes.
2.4 Security Measures:
We implement security measures to protect personal data from unauthorised access, disclosure, alteration, or destruction.
3. Third-Party Data Processors
3.1 Service Providers:
We may engage third-party service providers to assist with data processing, such as payment processors or delivery services. These providers are contractually obligated to comply with data protection regulations.
3.2 Legal Requirements:
We may disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
4. Changes to this Statement
We reserve the right to update or modify this Statement at any time. Changes will be effective upon posting the revised Statement on our App.
Contact Information: If you have any questions or concerns regarding this Data Capture and Deletion Statement, please contact us via our contact page.