This page contains the Privacy Policy for the following users data while using our applications:
End User
Merchant
Driver
Privacy Policy.
User
Privacy Policy for Yallah Eats
Effective Date: 23.07.23
1. Introduction
Welcome to Yallah Eats! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use Yallah Eats (the "App"). By using the App, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1. Information You Provide
When you use our App, we may collect the following types of information:
Personal Information: This includes your name, email address, phone number, and delivery address.
Payment Information: We may collect payment card information when you make a purchase through the App, but this information is securely processed by our third-party payment processors, and we do not store your payment card details.
Order History: We retain a record of your order history.
User-Generated Content: Any content you provide voluntarily, such as reviews, ratings, and comments.
2.2. Automatically Collected Information
We may automatically collect certain information when you use our App, including:
Device Information: Information about your device, such as its model, operating system, unique device identifiers, and mobile network information.
Usage Information: Details about your use of the App, including the pages you visit, the actions you take, and the time and date of your activities.
Location Information: With your permission, we may collect your precise or approximate location information to provide you with relevant services, such as identifying nearby restaurants.
2.3. Cookies and Similar Technologies
We may use cookies and similar tracking technologies to enhance your experience on our App. You can control cookies through your browser settings.
3. How We Use Your Information
We use your information for the following purposes:
To provide and improve our services, including order processing, delivery, and customer support.
To personalize your experience by recommending restaurants and food items based on your preferences.
To communicate with you about your orders, promotions, and updates.
To conduct analytics and research to enhance our services.
To comply with legal obligations and protect our rights and interests.
4. Information Sharing
We may share your information with:
Restaurants: We share your order details with the restaurants you order from.
Delivery Partners: Your delivery address and contact information are shared with delivery partners to fulfill your order.
Third-Party Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, customer support providers, and marketing partners.
Legal and Compliance: We may disclose your information to comply with legal obligations, respond to government requests, protect our rights, or in connection with a merger, acquisition, or sale of assets.
5. Your GDPR Rights
If you are a resident of the European Economic Area (EEA), you have certain data protection rights, including the right to access, correct, or delete your personal information. You can exercise these rights by contacting us at info@yallaheats.com.
6. Security
We take reasonable measures to protect your personal information, but no data transmission over the internet is completely secure. Please take precautions to protect your own information.
7. Children's Privacy
Our App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. Please review this Privacy Policy periodically.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at info@yallaheats.com.
By using our App, you acknowledge that you have read and agree to this Privacy Policy.
Effective Date: 23.07.23
Merchant
Privacy Policy for Yallah Eats
Effective Date: 23.07.23
1. Introduction
Welcome to Yallah Eats! We respect your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, share, and protect your personal data as a merchant using our Yallah Eats Merch App (the "App"). By using the App, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1. Information You Provide
When you use our App as a merchant, we may collect the following types of information:
Business Information: This includes your business name, address, contact details, and business operating hours.
Banking Information: If applicable, we may collect information related to your bank account for payment processing purposes.
Menu and Pricing: Information about the food items you offer, their descriptions, prices, and availability.
Tax Information: Information necessary for tax compliance and reporting.
User-Generated Content: Any content you voluntarily provide, such as restaurant descriptions, images, and promotions.
2.2. Automatically Collected Information
We may automatically collect certain information when you use our App, including:
Device Information: Information about the device you use to access the App, such as its model, operating system, unique device identifiers, and mobile network information.
Usage Information: Details about your use of the App, including the actions you take, pages you visit, and the time and date of your activities.
2.3. Cookies and Similar Technologies
We may use cookies and similar tracking technologies to enhance your experience on our App. You can control cookies through your browser settings.
3. How We Use Your Information
We use your information for the following purposes:
To provide and improve our services, including order processing and delivery coordination.
To communicate with you about orders, customer feedback, and promotions.
To facilitate payment processing for orders placed through the App.
To comply with legal obligations and protect our rights and interests.
4. Information Sharing
We may share your information with:
Customers: Your business information, menu details, and order-related information are shared with customers using our App.
Third-Party Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, delivery partners, and customer support providers.
Legal and Compliance: We may disclose your information to comply with legal obligations, respond to government requests, protect our rights, or in connection with a merger, acquisition, or sale of assets.
5. Your GDPR Rights
If you are a resident of the European Economic Area (EEA), you have certain data protection rights, including the right to access, correct, or delete your personal information. You can exercise these rights by contacting us at info@yallaheats.com.
6. Security
We take reasonable measures to protect your personal information, but no data transmission over the internet is completely secure. Please take precautions to protect your own information.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. Please review this Privacy Policy periodically.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at info@yallaheats.com.
By using our App as a merchant, you acknowledge that you have read and agree to this Privacy Policy.
Effective Date: 23.07.23
Driver
Privacy Policy for Yallah Eats
Effective Date: 23.07.23
1. Introduction
Welcome to Yallah Eats! We respect your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, share, and protect your personal data as a driver using our Yallah Eats Drive app (the "App"). By using the App as a driver, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1. Information You Provide
When you use our App as a driver, we may collect the following types of information:
Driver Information: This includes your name, contact details, driver's license information, vehicle details, insurance information, and any other information required for driver verification.
Banking Information: If applicable, we may collect information related to your bank account for payment processing purposes.
Location Information: With your permission, we may collect your precise or approximate location information to facilitate order deliveries.
2.2. Automatically Collected Information
We may automatically collect certain information when you use our App, including:
Device Information: Information about the device you use to access the App, such as its model, operating system, unique device identifiers, and mobile network information.
Location Information: If permitted, we may collect your real-time location information to facilitate order assignments and deliveries.
2.3. Cookies and Similar Technologies
We may use cookies and similar tracking technologies to enhance your experience on our App. You can control cookies through your device or browser settings.
3. How We Use Your Information
We use your information for the following purposes:
To provide and improve our services, including order assignments and delivery coordination.
To communicate with you about orders, customer feedback, and promotions.
To facilitate payment processing for your earnings.
To comply with legal obligations and protect our rights and interests.
4. Information Sharing
We may share your information with:
Customers: Your name, vehicle details, and location information may be shared with customers to facilitate order tracking and deliveries.
Third-Party Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors and customer support providers.
Legal and Compliance: We may disclose your information to comply with legal obligations, respond to government requests, protect our rights, or in connection with a merger, acquisition, or sale of assets.
5. Your GDPR Rights
If you are a resident of the European Economic Area (EEA), you have certain data protection rights, including the right to access, correct, or delete your personal information. You can exercise these rights by contacting us at info@yallaheats.com.
6. Security
We take reasonable measures to protect your personal information, but no data transmission over the internet is completely secure. Please take precautions to protect your own information.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. Please review this Privacy Policy periodically.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at info@yallaheats.com.
By using our App as a driver, you acknowledge that you have read and agree to this Privacy Policy.